Unchained

Unchained snapshot
Minimum Deposit $2,000
Deposit Methods ACH, Wire Transfer, Bank Account
iOS app score 4.8
Official rating from the iOS App Store as of November 18, 2024.
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Pros
  • Industry-leading multisig security
  • Excellent customer support
  • Bitcoin-only focus
  • Direct trading to cold storage
Cons
  • $2,000 minimum trade size
  • Not available in all US states

Table Of Contents


What is Unchained?

Unchained is a Bitcoin-focused financial services company that specializes in collaborative custody solutions. Their mission is to help individuals and businesses securely store and manage their bitcoin through multisignature security.

Key Takeaways

  • Industry leader in collaborative custody and multisig security
  • Offers direct bitcoin trading to cold storage
  • Known for exceptional customer service and support
  • Provides Bitcoin IRA and inheritance planning services

Customer Reviews

Unchained maintains an impressive 5.0 rating on Google Reviews, with customers consistently praising their security solutions and customer service.

"I have been a client at Unchained Capital for more than a year and I highly value the relationship as they have helped me build confidence in owning and self-custodying Bitcoin. Their process of helping new clients get setup with multi-signature custody is top notch." - Phillip Stephanik
"I'm a boomer who discovered and purchased Bitcoin in 2015. As the price skyrocketed, I needed a secure way to store my new wealth offline with multi signature protection. Unchained has an excellent team that guided me through the process." - Larry

Common themes in customer reviews include:

  • Exceptional customer service and support
  • Clear and helpful onboarding process
  • Professional and knowledgeable staff
  • Peace of mind from multisig security
  • User-friendly platform

Key Services

Unchained offers several core services:

Vaults

Their flagship product is collaborative custody vaults using multisignature security, giving users full control while eliminating single points of failure.

Trading Desk

Users can buy bitcoin directly to their vault, bypassing exchanges and simplifying the purchase process while maintaining security.

Bitcoin IRA

Tax-advantaged retirement accounts for bitcoin, combining the benefits of an IRA with Unchained's security infrastructure.

Trading Platform

Unchained's trading desk offers several unique advantages:

  • Direct purchases to cold storage
  • No need to withdraw from exchanges
  • Eliminates address entry risks
  • Pre-funding available for large purchases
  • Real-time price locks

The minimum trade size is $2,000, with no maximum limit (though trades over $100,000 require pre-funding).

Security & Storage

Unchained uses collaborative custody through multisignature security, which means:

  • Users maintain control of their private keys
  • Multiple signatures required for transactions
  • No single point of failure
  • Inheritance planning available

Fees & Limits

  • Minimum trade: $2,000
  • No maximum trade limit
  • Competitive rates based on transaction size
  • Pre-funding required for trades over $100,000